Business
communication - introduction
The sharing of
information between people within an organisation that is performed for the
commercial benefit of an organisation; relays information within a business; or functions as an official
statement from a company.
Definition
The sharing of information between
people within an enterprise that is performed for the commercial benefit of the
organization. In addition, business communication can also refer to how a
company shares information to promote its product or services to potential
consumers.
TYPES
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Good Manners and Etiquette
“The
rules of good manners are the traffic lights of human interaction. They make it
so that we don’t crash into one another in everyday behavior."
Manners represent your inner self,
whereas etiquette is what and how you portray yourself to the public. One
represents your way of acting, and the other is how you treat others. They
touch every aspect of our lives, and have been ingrained in our minds since we
were children.
Saying 'Please' and 'Thank You', or common courtesies like holding a door for someone, or offering your seat to an elderly or disabled person, are some basic manners that we all practice. They make you feel good. The question arises as to why are manners and etiquette so important in our lives? We have tried to answer this question in this Buzzle article.
They Help you Earn Respect
The way you behave and conduct yourself mirrors your personality. Your eye-contact, the way you greet others, and most importantly, your smile, are the first things people will notice about you. Manners define your character and influence your attitude as well as the way you treat other people, be it your superiors, peers, or inferiors. The Golden Rule states, 'Treat others the way you want them to treat you.' Good manners and etiquette help you earn respect. Rude and offensive behavior does not go down well with anyone. And as they say, 'respect given is respect earned'. Hence, if you treat others with respect and acknowledge them, you are most likely to be respected, trusted, and cared for.
They Charm Your Personality
Good manners and etiquette embellish your personality. They add extra charm which will go a long way in portraying you as an individual. Remember, manners need to be acquired and adapted. I am sure you followed your parents; the same way your children will try and imitate you to the core. So, learning and inculcating good manners will help create a positive impression on others.
Saying 'Please' and 'Thank You', or common courtesies like holding a door for someone, or offering your seat to an elderly or disabled person, are some basic manners that we all practice. They make you feel good. The question arises as to why are manners and etiquette so important in our lives? We have tried to answer this question in this Buzzle article.
They Help you Earn Respect
The way you behave and conduct yourself mirrors your personality. Your eye-contact, the way you greet others, and most importantly, your smile, are the first things people will notice about you. Manners define your character and influence your attitude as well as the way you treat other people, be it your superiors, peers, or inferiors. The Golden Rule states, 'Treat others the way you want them to treat you.' Good manners and etiquette help you earn respect. Rude and offensive behavior does not go down well with anyone. And as they say, 'respect given is respect earned'. Hence, if you treat others with respect and acknowledge them, you are most likely to be respected, trusted, and cared for.
They Charm Your Personality
Good manners and etiquette embellish your personality. They add extra charm which will go a long way in portraying you as an individual. Remember, manners need to be acquired and adapted. I am sure you followed your parents; the same way your children will try and imitate you to the core. So, learning and inculcating good manners will help create a positive impression on others.
They Make Relationships Smoother
Good manners help you swallow your pride and reach out to others. You are more considerate of the feelings and emotions of others. Good manners teach you to be polite. Even if someone behaves rudely with you, your manners and etiquette will stop you from over-reacting. You have better control over your emotions. Hence, you teach people how to treat and interact with you. These manners and etiquette will govern the way you act and react to situations in your life. People will think highly of you, and it will make your relationships easier.
They Increase Your Confidence
Practicing good manners makes you more confident, and increases awareness of your surroundings. They act as a magnet and draw people towards you. Being sympathetic towards others, and not making fun of the weaknesses or deformities of others will take you a long way in life. Your attitude and confidence will determine the way you look at things and react to particular situations. These come from the practice of good manners and etiquette, which are the stepping stones of success in life.
They Keep You Motivated and Happy
Manners, etiquette, wisdom, virtue, knowledge, and intelligence are accepted and appreciated universally. Being kind and generous towards other people, and maintaining a calm and composed stature even in bad situations, helps earn respect. It is impressive behavior that will please others and help gain respect. Good manners and etiquette give constant happiness to your own self, and help gain self-respect. They constantly keep you motivated.
They Impart Strength to Digest Failure
Failure is what many are unable to digest easily, be it on the personal or professional front. Good manners and etiquette gives you the strength to accept any kind of failure. It keeps you positively motivated to face rough weather. It is never easy to accept defeat or face the struggles in life. There are situations which test your patience, or try to bring you down. However, your manners and their positive attributes will help maintain your posture and turn the tide in your favor.
Remember, everyone observes you, and in this globalization era, you not only represent your family, but your community and nation as well. So, behave accordingly, and try and inculcate good manners and etiquette in your daily life as they are very important in the long run. They are crucial in maintaining your family, social, and professional circle. Besides, your demeanor will pave the way for living a beautiful life.
Good manners help you swallow your pride and reach out to others. You are more considerate of the feelings and emotions of others. Good manners teach you to be polite. Even if someone behaves rudely with you, your manners and etiquette will stop you from over-reacting. You have better control over your emotions. Hence, you teach people how to treat and interact with you. These manners and etiquette will govern the way you act and react to situations in your life. People will think highly of you, and it will make your relationships easier.
They Increase Your Confidence
Practicing good manners makes you more confident, and increases awareness of your surroundings. They act as a magnet and draw people towards you. Being sympathetic towards others, and not making fun of the weaknesses or deformities of others will take you a long way in life. Your attitude and confidence will determine the way you look at things and react to particular situations. These come from the practice of good manners and etiquette, which are the stepping stones of success in life.
They Keep You Motivated and Happy
Manners, etiquette, wisdom, virtue, knowledge, and intelligence are accepted and appreciated universally. Being kind and generous towards other people, and maintaining a calm and composed stature even in bad situations, helps earn respect. It is impressive behavior that will please others and help gain respect. Good manners and etiquette give constant happiness to your own self, and help gain self-respect. They constantly keep you motivated.
They Impart Strength to Digest Failure
Failure is what many are unable to digest easily, be it on the personal or professional front. Good manners and etiquette gives you the strength to accept any kind of failure. It keeps you positively motivated to face rough weather. It is never easy to accept defeat or face the struggles in life. There are situations which test your patience, or try to bring you down. However, your manners and their positive attributes will help maintain your posture and turn the tide in your favor.
Remember, everyone observes you, and in this globalization era, you not only represent your family, but your community and nation as well. So, behave accordingly, and try and inculcate good manners and etiquette in your daily life as they are very important in the long run. They are crucial in maintaining your family, social, and professional circle. Besides, your demeanor will pave the way for living a beautiful life.
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